Data Protection

With the following data protection declaration we would like to inform you about the types of your personal data (hereinafter also referred to as "data") which we process, for what purposes and to what extent. The data protection declaration applies to all processing of personal data carried out by us, both in the context of providing our services and, in particular, on our websites, in mobile applications and within external online presences, such as our social media profiles (hereinafter collectively referred to as "online offer").

The terms used are not gender-specific.

28. January 2020

Summary of contents

Responsible Person

Mansur Hakimi / KRAGÜ GmbH
Schraudolphstraße 24
80799 Munich

E-Mail address: info@kragu.com

Telephone: +49 (0) 157 85588865

Overview of the Processing Operations

The following overview summarizes the types of data processed and the purposes of their processing and refers to the data subjects.

Types of Data Processed

  • Stock Data (e.g. names, addresses).

  • Content Data (e.g. text entries, photographs, videos).

  • Contact Data (e.g. e-mail, telephone numbers).

  • Meta/Communication Data (e.g. device information, IP addresses).

  • Usage Data (e.g. websites visited, interest in content, access times).

  • Social Data (data which is subject to social secrecy (§ 35 SGB I) and is processed, for example, by social insurance carriers, social welfare institutions or supply authorities).

  • Location Data (data that specifies the location of an end user's terminal device).

  • Contract Data (for example, contract object, term, customer category).

  • Payment Data (for example payment data (for example, bank details, invoices, payment history).

Categories of Affected Persons

  • Employees (e.g. salaried employees, applicants, former employees). Interested parties.

  • Interested Parties.

  • Communication Partners.

  • Customers.

  • Users (e.g. website visitors, users of online services).

  • Giveaway and Competition Participants.

Purposes of Processing

  • Registration Procedure.

  • Provision of our Online Offer and User-friendliness.

  • Visitor Evaluation.

  • Office and organisational procedures.

  • Click Tracking.

  • Cross-Device Tracking (cross-device processing of user data for marketing purposes).

  • Direct Marketing (e.g. by e-mail or post).

  • Carrying out Giveaways and Contests.

  • Feedback (e.g. collecting feedback via online form).

  • < p>Interest-based and Behavioral Marketing.

  • Contact Requests and Communication.

  • Conversion Measurement (measuring the effectiveness of marketing measures).

  • Profiling (creating user profiles).

  • Remarketing.

  • Range measurement (e.g. access statistics, recognition of returning visitors).

  • Security Measures.

  • Tracking (e.g. (e.g. interest/behavioural profiling, use of cookies).

  • Contractual Performance and Service.

  • Administration and Response to Enquiries.

  • Target Group Formation (determination of target groups relevant for marketing purposes or other output of contents).

Determinant Legal Bases

In the following we inform you about the legal bases of the Data Protection Basic Regulation (DSGVO), on the basis of which we process personal data. Please note that, in addition to the provisions of the DSGVO, national data protection regulations may apply in your or our country of residence and domicile.

  • Consent (Art. 6 Para. 1 S. 1 lit. a DSGVO) - The data subject has given his/her consent to the processing of personal data concerning him/her for one or more specific purposes.

  • Fulfilment of the contract and pre-contractual requests (Art. 6 Abs. 1 S. 1 lit. b. DSGVO) - The processing is necessary for the performance of a contract to which the data subject is party or for carrying out pre-contractual measures taken at the request of the data subject.

  • Legal Obligation (Art. 6 para. 1 sentence 1 lit. c. DSGVO) - The processing is necessary to fulfil a legal obligation to which the controller is subject.

  • Protection of Vital Interests (Art. 6 para. 1 sentence 1 lit. d. DSGVO) - Processing is necessary to protect vital interests of the data subject or of another natural person.

  • Legitimate Interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO) - The processing is necessary to protect the legitimate interests of the controller or of a third party, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data outweigh these.

National Data Protection Regulations in Germany: In addition to the data protection regulations of the Basic Data Protection Regulation, national regulations on data protection in Germany apply. These include in particular the law on protection against misuse of personal data in data processing (Federal Data Protection Act - BDSG). In particular, the BDSG contains special regulations on the right to information, the right to deletion, the right of objection, the processing of special categories of personal data, processing for other purposes and transmission as well as automated decision making in individual cases including profiling. Furthermore, it regulates data processing for the purposes of the employment relationship (Section 26 BDSG), in particular with regard to the establishment, implementation or termination of employment relationships and the consent of employees. In addition, state data protection laws of the individual federal states may be applicable.

Security Measures

In accordance with the legal requirements and taking into account the state of the art, the implementation costs and the type, scope, circumstances and purposes of the processing as well as the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk.

Such measures shall include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as the access, input, disclosure, safeguarding of availability and segregation of data relating to them. Furthermore, we have established procedures to ensure that the rights of data subjects are exercised, data is deleted, and responses to data breaches are made. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software and procedures in accordance with the principle of data protection, through technology design and through data protection-friendly presettings.

Shortening of the IP Address: If it is possible for us or if it is not necessary to save the IP address, we shorten or have your IP address shortened. In the case of shortening the IP address, also known as "IP masking", the last octet, i.e. the last two numbers of an IP address, are deleted (in this context, the IP address is an identifier individually assigned to an Internet connection by the online access provider). By shortening the IP address, the identification of a person based on their IP address is to be prevented or made considerably more difficult.

SSL Encryption (https): In order to protect your data transmitted via our online offer, we use SSL encryption. You can recognize such encrypted connections by the prefix https:// in the address line of your browser.

Transmission and Disclosure of Personal Data

In the course of our processing of personal data, it may happen that the data is transmitted to other offices, companies, legally independent organizational units or persons or disclosed to them. The recipients of this data may include, for example, payment institutions in the context of payment transactions, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such cases, we comply with the legal requirements and, in particular, conclude appropriate contracts or agreements with the recipients of your data that serve to protect your data.

Data Transfer within the Organization: We may transfer personal data to other entities within our organization or grant them access to such data. If this transfer is for administrative purposes, the transfer of the data is based on our legitimate business and economic interests or takes place if it is necessary to fulfil our contractual obligations or if the consent of the data subjects or legal permission has been obtained.

Data Processing in Third Countries

If we transfer data in a third country (i.e.., outside the European Union (EU), the European Economic Area (EEA)) or if the processing is carried out in the context of the use of third party services or in order to disclose or transfer data to other persons, bodies or undertakings, it will only be done in accordance with the law.

Subject to express consent or contractual or legal transfer requirements, we will only process or allow the data to be processed in third countries with a recognised level of data protection, including the US processors certified under the "Privacy Shield", or on the basis of special guarantees, such as contractual obligation through so-called standard protection clauses of the EU Commission, the existence of certifications or binding internal data protection regulations (Art. 44 to 49 DSGVO, information page of the EU Commission: https://ec. europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en ).

Use of Cookies

Cookies are text files containing data from visited websites or domains which are stored by a browser on the user's computer. A cookie is primarily used to store information about a user during or after his visit within an online offer. The stored information may include, for example, the language settings on a website, the login status, a shopping cart or the location where a video was viewed. The term cookies also includes other technologies that perform the same functions as cookies (e.g, if user details are stored using pseudonymous online identifiers, also known as "user IDs")

The following cookie types and functions are distinguished:

  • Temporary Cookies (also: session or session cookies): Temporary cookies are deleted at the latest after a user has left an online offering and closed his browser.
  • Permanent Cookies: Permanent cookies remain stored even after the browser is closed. This means that the login status can be saved or preferred content can be displayed directly when the user visits a website again. Likewise, the interests of users used for reach measurement or marketing purposes can be stored in such a cookie.
  • First Party Cookies: First Party Cookies are set by us.
  • Third Party Cookies (also: Third Party Cookies) : Third Party Cookies are mainly used by advertisers (so-called third parties) to process user information.
  • Necessary cookies: Cookies can be essential for the operation of a website (e.g. to store logins or other user input or for security reasons).
  • Statistical, Marketing and Personalization Cookies: Cookies are also generally used to measure reach and when a user's interests or behavior (e.g. viewing certain content, using functions, etc.) are stored in a user profile on individual web pages. Such profiles are used to show users e.g. content that corresponds to their potential interests. This procedure is also known as "tracking", i.e., following the potential interests of users. If we use cookies or "tracking" technologies, we will inform you separately in our data protection declaration or within the scope of obtaining your consent.

Notice on legal bases: The legal basis on which we process your personal data with the aid of cookies depends on whether we ask you for your consent. If this is the case and you consent to the use of cookies, the legal basis for processing your data is the declared consent. Otherwise, the data processed with the aid of cookies will be processed on the basis of our legitimate interests (e.g. in the business operation of our online offer and its improvement) or, if the use of cookies is necessary to fulfil our contractual obligations.

General information on revocation and objection (Opt-Out): Depending on whether the processing is based on consent or legal permission, you have the possibility at any time to revoke a given consent or to object to the processing of your data by cookie technologies (collectively referred to as "Opt-Out"). You can initially declare your objection by means of the settings of your browser, e.g. by deactivating the use of cookies (although this may also restrict the functionality of our online service). An objection to the use of cookies for online marketing purposes can also be declared by means of a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/. In addition, you can receive further information on objections within the framework of the information on the service providers and cookies used.

Processing of Cookie Data on the Basis of Consent: Before we process data within the framework of the use of cookies or have them processed, we ask users for consent that can be revoked at any time. Before consent has not been given, cookies are used if necessary, which are necessary for the operation of our online offer. Their use is based on our interest and the interest of the users in the expected functionality of our online offer.

  • Processed Data Types: Usage data (e.g. visited websites, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Persons Affected: Users (e.g. website visitors, users of online services).

  • Legal Basis: Consent (Art. 6 para. 1 sentence 1 lit. a DSGVO), legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

commercial and business services

We process the data of our contractual and business partners, e.g. customers and interested parties (collectively referred to as "contractual partners") within the scope of contractual and comparable legal relationships as well as associated measures and within the scope of communication with contractual partners (or pre-contractual), e.g. in order to answer enquiries.

We process this data to fulfil our contractual obligations, to secure our rights and for the purposes of the administrative tasks associated with this information as well as for business organisation. We will only pass on the data of the contractual partners to third parties within the scope of the applicable law to the extent that this is necessary for the aforementioned purposes or to fulfil legal obligations or with the consent of the contractual partners (e.g. to involved telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). The contractual partners will be informed about further forms of processing, e.g. for marketing purposes, within the scope of this data protection declaration.

Which data is required for the aforementioned purposes will be communicated to the contractual partners before or within the scope of data collection, e.g. e.g. in online forms, by special marking (e.g. colours) or symbols (e.g. asterisks or similar), or personally with.

We delete the data after the expiry of legal warranty and comparable obligations, i.e, generally after 4 years, unless the data is stored in a customer account, e.g. as long as it has to be kept for legal archiving reasons (e.g. for tax purposes usually 10 years). Data that has been disclosed to us by the contractual partner within the scope of an order will be deleted in accordance with the specifications of the order, generally after the end of the order.

If we use third-party providers or platforms to provide our services, the terms and conditions and data protection information of the respective third-party providers or platforms apply in the relationship between the users and the providers.

Customer Account: Contractual partners can create an account within our online offer (e.g. customer or user account, in short "customer account"). If the registration of a customer account is required, contractual partners are informed of this as well as of the information required for registration. The customer accounts are not public and cannot be indexed by search engines. Within the scope of registration and subsequent logins and uses of the customer account, we store the IP addresses of customers together with the access times in order to be able to prove the registration and to prevent possible misuse of the customer account.

If customers have cancelled their customer account, the data concerning the customer account will be deleted, subject to their retention being required for legal reasons. It is the responsibility of the customers to secure their data when the customer account has been cancelled.

Economic analyses and market research: For business management reasons and in order to be able to identify market trends, wishes of the contractual partners and users, we analyse the data available to us on business transactions, contracts, enquiries, etc, whereby the group of persons concerned may include contractual partners, interested parties, customers, visitors and users of our online offer.

The analyses are carried out for the purpose of business management evaluations, marketing and market research (e.g. to determine customer groups with different characteristics). In doing so, we can take into account the profiles of registered users, if available, together with their details, e.g. on services used. The analyses serve solely to serve us and are not disclosed externally, unless they are anonymous analyses with summarized, i.e. anonymized values. Furthermore, we respect the privacy of the users and process the data for the analysis purposes as pseudonymously as possible and, if feasible, anonymously (e.g. as summarised data).

Shop and E-Commerce: We process the data of our customers in order to enable them to select, purchase or order the selected products, goods and associated services, as well as to pay for and deliver them or execute them.

The required information is marked as such within the scope of the ordering or comparable acquisition process and includes the information required for delivery, provision and invoicing as well as contact information in order to be able to consult with you if necessary.

  • Processed Data Types: Stock data (e.g. names, addresses), payment data (e.g. bank details, invoices, payment history), contact data (e.g. e-mail, telephone numbers), contract data (e.g. subject matter of the contract, duration, customer category), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Affected Persons: Interested parties, business and contractual partners, customers.

  • Purposes of the Processing: Contractual services and support, contact requests and communication, office and organisational procedures, administration and response, security measures, visit evaluation, interest based and behaviour based marketing, profiling (creation of user profiles).

  • Legal Basis: Fulfilment of contract and pre-contractual enquiries (Art. 6 para. 1 sentence 1 lit. b. DSGVO), Legal obligation (Art. 6 para. 1 sentence 1 lit. c. DSGVO), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

Use of Online Marketplaces for E-Commerce

We offer our services on online platforms operated by other service providers. In this context, the data protection notices of the respective platforms apply in addition to our data protection notices. This applies in particular with regard to the methods used on the platforms for measuring reach and for interest-based marketing.

  • Processed Data Types: Inventory data (e.g. names, addresses), payment data (e.g., payment details), and other data. e.g. bank details, invoices, payment history), contact data (e.g. e-mail, telephone numbers), contract data (e.g. subject matter of the contract, duration, customer category), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Persons Concerned: Customers.

  • Purposes of Processing: Contractual services and performance.

  • Legal basis: Fulfilment of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b. DSGVO), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

Services and Service providers:

payment service providers

In the context of contractual and other legal relationships, due to legal obligations or otherwise based on our legitimate interests, we offer the persons concerned efficient and secure payment options and use other payment service providers in addition to banks and credit institutions (collectively "payment service providers").

The data processed by the payment service providers includes inventory data, such as name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, sum and recipient related information. These details are required to carry out the transactions. However, the data entered is only processed by the payment service providers and stored by them. This means that we do not receive any account or credit card related information, but only information with confirmation or negative information of the payment. Under certain circumstances, the payment service providers may transmit the data to credit agencies. The purpose of this transmission is to check identity and creditworthiness. For this purpose we refer to the General Terms and Conditions and the data protection information of the payment service providers.

For payment transactions the terms and conditions and the data protection information of the respective payment service providers apply, which can be accessed within the respective websites or transaction applications. We also refer to these for the purpose of further information and assertion of revocation, information and other rights of affected parties.

  • Processed data types: Inventory data (e.g. names, addresses), payment data (e.g. bank details, invoices, payment history), contract data (e.g. subject matter of the contract, duration, customer category), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses), contact data (e.g. e-mail, telephone numbers).

  • People concerned: Customers, interested parties.

  • Purposes of processing: Contractual services and performance.

  • Legal basis: Fulfilment of contract and pre-contractual enquiries (Art. 6 para. 1 sentence 1 lit. b. DSGVO), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

Services and service providers:

Single Sign-On Registration

Procedures that allow users to log on to a provider of single sign-on procedures (e.g. a social network), including our online service, using a user account are referred to as "single sign-on" or "single sign-on registration or "authentication". The prerequisite for single sign-on authentication is that the users are registered with the respective single sign-on provider and enter the required access data in the online form provided for this purpose, or are already registered with the single sign-on provider and confirm the single sign-on registration via button.

The authentication is carried out directly with the respective single sign-on provider. Within the scope of such authentication, we receive a user ID with the information that the user is logged in under this user ID with the respective single sign-on provider and an ID that cannot be used for other purposes (so-called "user handle"). Whether additional data is transmitted to us depends solely on the Single Sign-On procedure used, on the data releases selected during authentication and also on the data that users have released in the privacy or other settings of the user account with the Single Sign-On provider. Depending on the single sign-on provider and the user's choice, different data can be used, usually the e-mail address and the user name. The password entered during the Single-Sign-On procedure with the Single-Sign-On provider is neither visible to us nor is it stored by us.

Users are asked to note that the information stored with us can be automatically compared with their user account with the Single-Sign-On provider, but this is not always possible or actually happens. If, for example, the users' e-mail addresses change, they must change them manually in their user account with us.

We may use the Single Sign-On registration, if agreed with the users, within the scope of or prior to the performance of the contract, if the users have been asked to do so, process them within the scope of consent and otherwise use them on the basis of the legitimate interests on our part and the interests of the users in an effective and secure registration system.

If users should ever decide that they no longer wish to use the link of their user account with the Single Sign-On provider for the Single Sign-On procedure, they must cancel this link within their user account with the Single Sign-On provider. If users wish to delete their data from our system, they must cancel their registration with us.

  • Processed Data Types: Inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers).

  • Users (e.g. website visitors, users of online services).

  • Purposes of processing: Contractual services and service, registration procedure.

  • Legal bases: Consent (Art. 6 Para. 1 S. 1 lit. a DSGVO), Contract performance and pre-contractual requests (Art. 6 Para. 1 S. 1 lit. b. DSGVO), Legitimate interests (Art. 6 Para. 1 sentence 1 lit. f. DSGVO).

Services and service providers:

Blogs and publication media

We use blogs or comparable means of online communication and publication (hereinafter "publication medium"). Readers' data are processed for the purposes of the publication medium only to the extent necessary for its presentation and for communication between authors and readers or for security reasons. For the rest, we refer to the information on the processing of visitors to our publication medium within the framework of this data protection notice.

Comments and Contributions: If users leave comments or other contributions, their IP addresses may be stored on the basis of our legitimate interests. This is done for our security in case someone leaves illegal content in comments and contributions (insults, forbidden political propaganda etc.). In this case we can be prosecuted ourselves for the comment or contribution and are therefore interested in the identity of the author.

Furthermore, we reserve the right to process the information provided by users for the purpose of spam detection on the basis of our legitimate interests.

On the same legal basis, we reserve the right to store the IP addresses of users for the duration of surveys and to use cookies in order to avoid multiple voting.

The personal information provided in the comments and contributions, any contact and website information as well as the content information will be permanently stored by us until the users object.

  • Processed data types: Inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. text entries, photographs, videos), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. (e.g. device information, IP addresses).

  • Affected persons: users (e.g. website visitors, users of online services).

  • Purposes of processing: Contractual performances and services, feedback (e.g. collection of feedback via online form), security measures, management and reply to requests.

  • Legal bases: Fulfilment of contract and pre-contractual inquiries (Art. 6 Abs. 1 S. 1 lit. d. DSGVO), legitimate interests (Art. 6 Abs. 1 S. 1 lit. d. DSGVO), consent (Art. 6 Abs. 1 S. 1 lit. d. DSGVO), protection of vital interests (Art. 6 Abs. 1 S. 1 lit. d. DSGVO)

  • Legal basis: Fulfilment of contract and pre-contractual enquiries (Art. 6 para. 1 sentence 1 lit. b. DSGVO), legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO), consent (Art. 6 para. 1 sentence 1 lit. a DSGVO), protection of vital interests (Art. 6 para. 1 sentence 1 lit. d. DSGVO).

contact us

When contacting us (e.g. via contact form, e-mail, telephone or social media), the details of the inquiring persons are processed to the extent necessary to answer the contact enquiries and any measures requested.

The answering of contact inquiries within the scope of contractual or pre-contractual relations is carried out for the fulfilment of our contractual obligations or for the answering of (pre)contractual inquiries and otherwise on the basis of the legitimate interests in answering the inquiries.

  • Types of data processed: Inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. text entries, photographs, videos), Usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Affected persons: communication partners.

  • Purposes of processing: Contact requests and communication, administration and answering of requests. Fulfilment of contract and pre-contractual enquiries (Art. 6 para. 1 sentence 1 lit. b. DSGVO), legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

Services and service providers:

communication via Messenger

We use Messenger services for communication purposes and therefore ask you to observe the following information on the functionality of the Messenger, encryption, use of the metadata of the communication and your right to object.

You can also contact us by alternative means, e.g. by telephone or e-mail. Please use the contact details provided to you or the contact details provided within our online offer.

In the case of end-to-end encryption of content (i.e. the content of your message and attachments), please note that the communication content (i.e. the content of the message and attached images) is encrypted from end to end. This means that the content of the messages cannot be viewed, not even by the messenger providers themselves. You should always use a current version of the Messenger with encryption activated, so that the encryption of the message content is guaranteed.

However, we would also like to point out to our communication partners that although the Messenger providers do not view the content, they can find out that and when communication partners communicate with us, as well as technical information about the communication partners' device used and, depending on the settings of their device, location information (so-called metadata) is processed.

Notes on legal bases: If we ask communication partners for permission before communicating with them via Messenger, the legal basis of our processing of their data is their consent. Otherwise, if we do not ask for your consent and you contact us, for example, on your own initiative, we will use Messenger in relation to our contractual partners as well as in the context of contract preparation as a contractual measure and in the case of other interested parties and communication partners on the basis of our legitimate interests in fast and efficient communication and meeting the needs of our communication partners for communication via Messenger. Furthermore, we would like to point out that we will not transmit the contact data provided to us to Messenger for the first time without your consent.

Cancellation, objection and deletion: You can revoke a given consent at any time and object to communication with us via Messenger at any time. In the case of communication via Messenger, we delete the messages in accordance with our general deletion guidelines (i.e, as described above, after the end of contractual relationships, in the context of archiving requirements, etc.) and otherwise as soon as we can assume that we have answered any information from the communication partners, if no reference to a previous conversation is to be expected and no legal storage obligations stand in the way of deletion.

Reservation of the reference to other communication channels: Finally, we would like to point out that for reasons of your security, we reserve the right not to answer inquiries via Messenger. This is the case if, for example, internal contractual matters require special secrecy or if an answer via Messenger does not meet the formal requirements. In such cases, we refer you to more adequate communication channels.

  • Processed data types: Contact data (e.g. e-mail, telephone numbers), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses), content data (e.g. e.g. text entries, photographs, videos).

  • Persons concerned: Communication partners.

  • Purposes of processing: Contact requests and communication, direct marketing (e.g. by e-mail or post).

  • Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a DSGVO), legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

Services and service providers:

Chatbots and chat functions

We offer a so-called "chatbot" as a communication possibility. A chatbot is a software that answers questions of users or informs them about messages. If you communicate with our chatbot, we can process your personal data.

If you communicate with the chatbot within an online platform, your identification number is also stored within the respective platform. We may also collect information about which users interact with our chatbot and when. Furthermore, we store the content of your conversations with the chatbot and log registration and consent processes in order to be able to prove these in accordance with legal requirements.

We would like to point out that the respective platform provider can find out that and when users communicate with our chatbot and can collect technical information on the user's device used and, depending on the settings of their device, also location information (so-called metadata) for the purpose of optimising the respective services and for security purposes. Likewise, the metadata of communication via the chatbot (i.e., the information about who has communicated with whom) could be used by the respective platform providers for marketing purposes or to display advertising tailored to users in accordance with their regulations, to which we refer for further information.

If users agree to activate information with regular messages to the chatbot, they have the option to unsubscribe from the information for the future at any time. The chatbot informs users how and with which terms they can unsubscribe from the messages. With the cancellation of the chatbot messages, user data is deleted from the directory of message recipients.

We use the above-mentioned information to operate our chatbot, e.g, to address users personally, to answer their queries to the chatbot, to transmit any requested content and also to improve our chatbot (e.g. to "teach" it answers to frequently asked questions or to identify unanswered queries).

Notes on legal bases: We use the chatbot on the basis of consent if we have previously obtained permission from users to have their data processed by the chatbot (this applies to cases where users are asked for consent, e.g. to have the chatbot send them regular messages). If we use the chatbot to answer users' questions about our services or our company, this is done for contractual and pre-contractual communication. In other respects, we use the chatbot on the basis of our legitimate interests in optimising the chatbot, its business efficiency as well as increasing the positive user experience.

Cancellation, objection and deletion: You can revoke a given consent or object to the processing of your data within the scope of our chatbot use at any time.

  • Processed data types: Contact data (e.g. e-mail, telephone numbers), content data (e.g. text entries, photographs, videos), usage data (e.g. visited websites, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Affected persons: Communication partners, users (e.g. website visitors, users of online services).

  • Purposes of processing: Contact requests and communication, direct marketing (e.g. by e-mail or postal mail), reach measurement (e.g. access statistics, recognition of returning visitors), tracking (e.g. interest/behavioural profiling, use of cookies), remarketing, visitor action evaluation, profiling (creation of user profiles), conversion measurement (measurement of the effectiveness of marketing measures)

  • Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a DSGVO), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

Services and service providers:

provision of the online offer and web hosting

In order to be able to provide our online offer securely and efficiently, we use the services of one or more web hosting providers from whose servers (or servers managed by them) the online offer can be accessed. For these purposes, we may use infrastructure and platform services, computing capacity, storage space and database services, as well as security and technical maintenance services.

The data processed in the context of providing the hosting service may include all information relating to the users of our online service, which is collected in the course of use and communication. This regularly includes the IP address, which is necessary to be able to deliver the contents of online offers to browsers, and all entries made within our online offer or from websites.

Collection of access data and log files: We ourselves (or our web hosting provider) collect data on every access to the server (so-called server log files). The server log files may include the address and name of the web pages and files accessed, date and time of access, data volume transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider.

The server log files may be used for security purposes, e.g, to avoid overloading the servers (especially in the case of abusive attacks, so-called DDoS attacks) and, on the other hand, to ensure the load of the servers and their stability.

  • Processed data types: Content data (e.g. text entries, photographs, videos), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Affected persons: Users (e.g. users (e.g. website visitors, users of online services).

  • Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

cloud services

We use software services accessible via the Internet and executed on the servers of their providers (so-called "cloud services", also referred to as "software as a service") for the following purposes: Document storage and management, calendar management, emailing, spreadsheets and presentations, sharing documents, content and information with specific recipients or publishing web pages, forms or other content and information, and chatting and participating in audio and video conferences.

In this context, personal data may be processed and stored on the servers of the providers if they are part of communication processes with us or otherwise processed by us as set out in this privacy policy. Such data may include, in particular, master data and contact details of users, data on procedures, contracts, other processes and their contents. The providers of the cloud services also process usage data and meta data which they use for security purposes and for service optimization.

If we use the cloud services for other users or publicly accessible websites, forms or the like. documents and content, the providers may store cookies on the users' devices for web analysis purposes or to remember user settings (e.g. in the case of media control).

Notes on legal bases:If we ask for consent to use the cloud services, the legal basis for processing is consent. Furthermore, their use can be part of our (pre-)contractual services, provided that the use of cloud services has been agreed upon in this context. Otherwise, user data will be processed on the basis of our legitimate interests (i.e, interest in efficient and secure administration and collaboration processes), processed data types:

  • Processed data types: Inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. (e.g. text entries, photographs, videos), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Affected persons: Customers, employees (e.g. (e.g. employees, applicants, former employees), interested parties, communication partners.

  • Purposes of processing: Office and organisational procedures.

  • Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a DSGVO), fulfilment of contract and pre-contractual enquiries (Art. 6 para. 1 sentence 1 lit. b. DSGVO), legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

Used services and service providers:

newsletter and broad communication

We send newsletters, e-mails and other electronic notifications (hereinafter "newsletters") only with the consent of the recipients or a legal permission. If the contents of the newsletter are specifically described in the context of a registration for the newsletter, they are decisive for the consent of the users. Furthermore, our newsletters contain information about our services and us.

To subscribe to our newsletters, it is generally sufficient to provide your e-mail address. However, we may ask you to provide a name for the purpose of personal contact in the newsletter, or other details if these are necessary for the purposes of the newsletter.

Double-Opt-In-Process: Registration for our newsletter is always done in a so-called Double-Opt-In-Process. This means that you will receive an e-mail after registration in which you are asked to confirm your registration. This confirmation is necessary so that nobody can register with foreign e-mail addresses. The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. Likewise, changes to your data stored with the dispatch service provider are also logged.

Deletion and restriction of processing: We can store the unsubscribed e-mail addresses for up to three years on the basis of our legitimate interests before we delete them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defence against claims. An individual request for deletion is possible at any time, provided that the former existence of a consent is confirmed at the same time. In the event of obligations to permanently observe objections, we reserve the right to store the e-mail address in a blacklist solely for this purpose.

The logging of the registration procedure is carried out on the basis of our legitimate interests for the purpose of proving that it has been carried out properly. Insofar as we commission a service provider to send e-mails, this is done on the basis of our legitimate interests in an efficient and secure mailing system.

Notes on legal bases:The sending of newsletters is based on the consent of the recipients or, if consent is not required, on our legitimate interests in direct marketing, if and insofar as this is permitted by law, e.g. in the case of advertising to existing customers. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests. The registration process is recorded on the basis of our legitimate interests in order to prove that it has been carried out in accordance with the law.

content: Information about us, our services, promotions and offers.

measurement of success: The newsletters contain a so-called "web-beacon", i.e, a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a mailing service provider, from their server. Within the scope of this retrieval, technical information, such as information on the browser and your system, as well as your IP address and the time of retrieval, is initially collected.

This information is used for the technical improvement of our newsletter on the basis of the technical data or the target groups and their reading behaviour on the basis of their retrieval locations (which can be determined by means of the IP address) or the access times. This analysis also includes determining whether the newsletter is opened, when it is opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our endeavour nor, if used, that of the dispatch service provider to observe individual users. Rather, the evaluations serve to identify the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

The evaluation of the newsletter and the measurement of success are carried out, subject to the express consent of the users, on the basis of our legitimate interests for the purpose of using a user-friendly and secure newsletter system, which both serves our business interests and meets the expectations of the users.

A separate revocation of the performance measurement is unfortunately not possible, in this case the entire newsletter subscription must be cancelled or must be contradicted.

Prerequisite for the use of free services: The consent to the sending of mailings can be made dependent as a prerequisite for the use of free services (e.g. access to certain contents or participation in certain campaigns). If users would like to take advantage of the free service without registering for the newsletter, please contact us.

  • Processed data types: Inventory data (e.g. names, addresses), contact data (e.g. (e.g. e-mail, telephone numbers), meta/communication data (e.g. device information, IP addresses), usage data (e.g. websites visited, interest in content, access times).

  • Persons affected: Communication partners, users (e.g. communication partners, users (e.g. website visitors, users of online services).

  • Purposes of processing: Direct marketing (e.g. by e-mail or post), contractual services and services.

  • Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a DSGVO), legitimate interests (Art. 6 Para. 1 S. 1 lit. f. DSGVO).

  • Opt-out: You can cancel the receipt of our newsletter at any time, i.e. revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can use one of the above mentioned contact options, preferably e-mail.

Services and service providers:

advertising communication via e-mail, post, fax or telephone

We process personal data for the purposes of advertising communication, which can take place via various channels, such as e-mail, telephone, post or fax, in accordance with legal requirements.

The recipients have the right to revoke given consent at any time or to object to the promotional communication at any time.

After revocation or objection, we may store the data required to prove consent for up to three years on the basis of our legitimate interests before we delete them. The processing of this data is limited to the purpose of a possible defence against claims. An individual request for deletion is possible at any time, provided that the former existence of a consent is confirmed at the same time.

  • Processed data types: Inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers). Communication partners.

  • Purposes of processing: Direct marketing (e.g. e-mail or by post).

  • Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a DSGVO), legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

Giveaways and competitions

We process personal data of participants in giveaways and competitions only in compliance with the relevant data protection provisions, insofar as the processing is contractually necessary for the provision, implementation and handling of the giveaway, the participants have consented to the processing or the processing serves our legitimate interests (e.g. the security of the competition or the protection of our interests from misuse through the possible recording of IP addresses when submitting competition entries).

If contributions of the participants are published in the context of the competitions (e.g. in the context of a vote or presentation of the competition entries or the winners or the reporting on the competition), we point out that the names of the participants may also be published in this context. The participants may object to this at any time.

If the giveaway or competition takes place within an online platform or social network (e.g. Facebook or Instagram, hereinafter referred to as "online platform"), the terms of use and data protection regulations of the respective platforms shall apply additionally. In these cases, we would like to point out that we are responsible for the information provided by the participants in the course of the competition and that any enquiries regarding the competition should be addressed to us.

The participants' data will be deleted as soon as the giveaway or the competition has ended and the data is no longer required to inform the winners or because queries regarding the competition can be expected. In principle, the participants' data will be deleted at the latest 6 months after the end of the competition. Data of the winners may be retained for a longer period of time, e.g. in order to be able to answer questions about the prizes or to be able to fulfil the services of the prize; in this case the retention period depends on the type of prize and is up to three years, e.g. in the case of items or services, in order to be able to process warranty claims. Furthermore, the participants' data may be stored for longer, e.g. in the form of reports on the competition in online and offline media.

If data has also been collected for other purposes within the framework of the competition, its processing and the storage period shall be governed by the data protection information on this use (e.g. e.g. in the case of registration for the newsletter as part of a competition).

  • Types of data processed: Stock data (e.g. names, addresses), content data (e.g. text entries, photographs, videos).

  • Affected persons: Participants in competitions and prize draws.

  • Purposes of processing: Conducting competitions and prize draws.

  • Legal basis: Fulfilment of contract and pre-contractual enquiries (Art. 6 Paragraph 1 S. 1 lit. b. DSGVO).

web analysis and optimisation

The web analysis (also known as "reach measurement") is used to evaluate the streams of visitors to our online offering and may include behaviour, interests or demographic information about visitors, such as age or gender, as pseudonymous values. With the help of the range analysis we can, for example, identify at what time our online offer or its functions or contents are most frequently used or invite reuse. We can also determine which areas require optimization.

In addition to web analysis, we can also use test procedures, e.g. to test and optimize different versions of our online offer or its components.

For these purposes, so-called user profiles can be created and stored in a file (so-called "cookie") or similar procedures can be used for the same purpose. This information may include, for example, the content viewed, the web pages visited and the elements used there, and technical information such as the browser used, the computer system used and information on times of use. If users have consented to the collection of their location data, this may also be processed, depending on the provider.

The IP addresses of users are also stored. However, we use an IP masking procedure (i.e., pseudonymization by shortening the IP address) to protect the users. In general, the data stored in the context of web analysis, A/B testing and optimization are not clear data of the users (such as e-mail addresses or names), but pseudonyms. This means that we as well as the providers of the software used do not know the actual identity of the users, but only the information stored in their profiles for the purposes of the respective procedures.

Notes on legal bases: If we ask the users for their consent to the use of the third party providers, the legal basis for the processing of data is consent. Otherwise, the users' data will be processed on the basis of our legitimate interests (i.e. interest in efficient, economical and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this data protection declaration.

  • Processed data types: Usage data (e.g. websites visited, interest in content, access times).

  • Affected persons: Users (e.g. website visitors, users of online services).

  • Purposes of processing:Range measurement (e.g. access statistics, recognition of returning visitors), tracking (e.g. interest/behavioural profiling, use of cookies), visitor action analysis, profiling (creation of user profiles), interest-based and behavioural marketing.

  • Security measures: IP masking (pseudonymisation of the IP address).

  • Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a DSGVO), legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

Used services and service providers:

Onlinemarketing

We process personal data for the purposes of online marketing, which may include in particular the marketing of advertising space or the presentation of advertising and other content (collectively referred to as "content") based on the potential interests of users and the measurement of their effectiveness.

For these purposes, so-called user profiles are created and stored in a file (so-called "cookie") or similar procedures are used, by means of which the relevant information about the user is stored for the presentation of the aforementioned contents. This information may include, for example, the content viewed, websites visited, online networks used, but also communication partners and technical information such as the browser used, the computer system used and information on times of use. If users have consented to the collection of their location data, this may also be processed.

The IP addresses of users are also stored. However, we use available IP masking procedures (i.e., pseudonymization by shortening the IP address) to protect the users. In general, the online marketing procedure does not store any clear data of the users (such as e-mail addresses or names), but pseudonyms. This means that we as well as the providers of the online marketing procedures do not know the actual identity of the users, but only the information stored in their profiles.

The information in the profiles is usually stored in the cookies or by similar procedures. These cookies can later be read out and analysed for the purpose of presenting content and supplemented with further data and stored on the server of the online marketing procedure provider.

As an exception, clear data can be assigned to the profiles. This is the case, for example, if the users are members of a social network whose online marketing procedure we use and the network links the profiles of the users in the aforementioned data. Please note that users can make additional agreements with the providers, e.g. by giving their consent in the course of registration.

In principle, we only obtain access to summarised information on the success of our advertisements. However, in the course of so-called conversion measurements, we can check which of our online marketing procedures have led to a so-called conversion, i.e., for example, to the conclusion of a contract with us. The conversion measurement is used solely to analyse the success of our marketing measures.

Unless otherwise stated, we ask you to assume that cookies used will be stored for a period of two years.

Notes on legal bases: Provided that we have asked users for their consent, we will not be able to use cookies for any other purpose. Otherwise, user data is processed on the basis of our legitimate interests (i.e. interest in efficient, economical and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this data protection declaration.

Target group formation with Google Analytics: We use Google Analytics in order to display the advertisements placed within the advertising services of Google and its partners only to those users who have also shown an interest in our online offer or who have demonstrated certain characteristics (e.g., the fact that they are not interested in our services). e.g. interests in certain topics or products, which are determined on the basis of the websites visited), which we transmit to Google (so-called "remarketing" or "Google Analytics Audiences"). With the help of remarketing audiences, we also want to ensure that our ads correspond to the potential interest of the users

Facebook pixel: With the help of the Facebook pixel, Facebook is able to determine the visitors of our online offer as a target group for the presentation of ads (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to ensure that the Facebook ads placed by us are only shown to those users on Facebook and within the services of partners cooperating with Facebook (so-called "Audience Network" https://www. facebook.com/audiencenetwork/ ) who have also shown an interest in our online offering or who have certain characteristics (e.g. interest in certain topics or products, which can be seen from the websites visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of the users and do not appear to be annoying. With the help of the Facebook Pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook ad (so-called "conversion measurement").

  • Processed data types: Usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses), location data (data indicating the location of an end user's end device), social data (data subject to social secrecy (§ 35 SGB I) and processed by, for example, social insurance carriers, social assistance carriers or utility authorities). Affected persons:

  • Affected persons: Users (for example, website visitors, users of online services), interested parties, customers, employees (for example, salaried employees, applicants, former employees), communication partners.

  • Purposes of processing: Tracking (for example, the processing of personal data) (e.g. interest/behavioural profiling, use of cookies), remarketing, visitor action evaluation, interest-based and behaviour-based marketing, profiling (creation of user profiles), conversion measurement (measurement of the effectiveness of marketing measures), reach measurement (e.g. access statistics, recognition of returning visitors), target group formation (determination of target groups relevant for marketing purposes or other output of content), cross-device tracking (cross-device processing of user data for marketing purposes), click tracking.

  • Security measures: IP masking (pseudonymisation of the IP address).

  • Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a DSGVO), legitimate interests (Art. 6 Para. 1 p. 1 lit. f. DSGVO).

  • Possibility of objection (opt-out): We refer to the data protection notices of the respective providers and the possibilities of objection stated for the providers (so-called \"Opt-Out\"). If no explicit opt-out option has been specified, there is the possibility, on the one hand, that you can switch off cookies in the settings of your browser. However, this can restrict the functions of our online offer. We therefore recommend the following additional opt-out options, which are offered in summary form for the respective areas: a) Europe: https://www.youronlinechoices.eu. b) Canada: https://www.youradchoices.ca/choices. (c) USA: COPY13. d) Interterritorial: https://optout.aboutads.info.

Services and service providers:

evaluation platforms

We participate in evaluation procedures to evaluate, optimise and promote our services. If users evaluate us via the participating evaluation platforms or procedures or give us feedback in any other way, the general terms and conditions of business or use and the data protection information of the providers also apply. As a rule, the evaluation also requires registration with the respective providers.

To ensure that the persons evaluating have actually made use of our services, we transmit the necessary data with regard to the customer and the service used to the respective evaluation platform (including name, e-mail address and order number or item number) with the consent of the customer. This data is used solely to verify the authenticity of the user.

Assessment widget: We integrate so-called "assessment widgets" into our online offer. A widget is a functional and content element integrated into our online offer that displays variable information. It can, for example, be displayed in the form of a seal or comparable element, sometimes also called a "badge". In this case, the corresponding content of the widget is displayed within our online offer, but at that moment it is retrieved from the servers of the respective widget provider. This is the only way to always show the current content, especially the current rating. For this purpose, a data connection must be established from the website called up within our online offer to the widget provider's server and the widget provider receives certain technical data (access data, including IP address), which are necessary to deliver the widget's content to the user's browser.

Furthermore, the widget provider receives information about the fact that users have visited our online offer. This information may be stored in a cookie and used by the widget provider to recognize which online offers participating in the evaluation process have been visited by the user. The information can be stored in a user profile and used for advertising or market research purposes.

  • Processed data types: Contract data (e.g. subject matter of the contract, duration, customer category), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a DSGVO), legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

Services and service providers:

presences in social networks

We maintain online presences within social networks in order to communicate with the users active there or to offer information about us there.

We would like to point out that user data may be processed outside the area of the European Union. This can result in risks for the users, because the enforcement of the users' rights could be made more difficult. With regard to US providers that are certified under the Privacy-Shield or offer comparable guarantees of a secure level of data protection, we would like to point out that they thereby undertake to comply with the data protection standards of the EU.

Farthermore, the data of users within social networks are generally processed for market research and advertising purposes. For example, user profiles can be created on the basis of user behaviour and the resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements within and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users' computers, in which the usage behaviour and interests of the users are stored. Furthermore, data can also be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to these).

For a detailed presentation of the respective forms of processing and the possibilities of objection (opt-out), we refer to the data protection declarations and information provided by the operators of the respective networks.

Also in the case of requests for information and the assertion of the rights of those affected, we point out that these can be asserted most effectively with the providers. Only the providers have access to the data of the users and can take appropriate measures and provide information directly. Should you nevertheless require assistance, you can contact us.

  • Processed data types: Inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. text entries, photographs, videos), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Affected persons: Users (e.g. website visitors, users of online services).

  • Purposes of processing: Contact requests and communication, tracking (e.g. interest/behavioural profiling, use of cookies), remarketing, reach measurement (e.g. access statistics, recognition of returning visitors).

  • Legal basis: Justified interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).

Services and service providers:

plugins and embedded functions as well as content

We integrate function and content elements into our online offer, which are obtained from the servers of their respective providers (hereinafter referred to as "third-party providers"). These can be, for example, graphics, videos or social media buttons as well as contributions (hereinafter uniformly referred to as "content").

The integration always requires that the third-party providers of this content process the IP address of the users, as without the IP address they would not be able to send the content to their browsers. The IP address is therefore required to display these contents or functions. We make every effort to use only such content whose respective providers use the IP address only to deliver the content. Third party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. Pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information on the browser and the operating system, websites to be referred to, the time of visit and other details on the use of our online offer, as well as being linked to such information from other sources.

Notice on legal bases: If we ask users for their consent to use the third party providers, the legal basis for processing data is consent. Otherwise, the users' data will be processed on the basis of our legitimate interests (i.e. interest in efficient, economical and recipient-friendly services). In this context we would also like to draw your attention to the information on the use of cookies in this data protection declaration.

  • Processed data types:Usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. (e.g. device information, IP addresses), inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. text entries, photographs, videos).

  • Affected persons: Users (e.g. website visitors, users of online services)

  • Purposes of processing: Provision of our online offer and user-friendliness, contractual benefits and service, security measures, administration and response to enquiries.

  • Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. DSGVO), consent (Art. 6 Para. 1 S. 1 lit. a DSGVO), fulfilment of contract and pre-contractual enquiries (Art. 6 para. 1 sentence 1 lit. b. DSGVO).

Services and service providers:

Deletion of data

The data processed by us will be deleted in accordance with the legal requirements as soon as their consent permitted for processing is revoked or other permissions cease to apply (e.g, if the purpose of the processing of these data has ceased or if they are not necessary for the purpose).

If the data are not deleted because they are required for other and legally permissible purposes, their processing is limited to these purposes. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law or that must be stored for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person.

Further information on the deletion of personal data can also be provided within the framework of the individual data protection notes of this data protection declaration.

Change and update of the data protection declaration

We ask you to inform yourself regularly about the content of our data protection declaration. We will adapt the privacy policy as soon as changes in the data processing carried out by us make this necessary. We will inform you as soon as the changes make it necessary for you to provide your cooperation (e.g. consent) or other individual notification.

If we provide addresses and contact information of companies and organisations in this data protection declaration, please note that the addresses may change over time and please check the information before contacting us.

Rights of the persons concerned

As a data subject, you are entitled to various rights under the DSGVO, which are derived in particular from Art. 15 to 18 and 21 DPA:

  • Right of objection: You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you that is carried out pursuant to Art. 6, para. 1, letters e or f DPA; this also applies to profiling based on these provisions. If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing, including profiling, insofar as it is connected with such direct marketing.
  • Right to withdraw consent: You have the right to withdraw consent at any time. You have the right to obtain confirmation as to whether or not data concerning you are being processed and to obtain information on such data, as well as further information and a copy of the data in accordance with the law.
  • Right of rectification: You have the right to obtain the completion of data concerning you or the rectification of incorrect data concerning you in accordance with the law.