The following General Terms and Conditions of Business of KRAGÜ GmbH (hereinafter referred to as "KRAGÜ") shall apply exclusively to the business relationship between KRAGÜ GmbH (hereinafter referred to as "KRAGÜ") and the customer.

2. prices

The prices are stated in EURO including the legally valid sales tax. The rate and proportion of value added tax shall be shown in the invoice.

>3. Conclusion of the contract

>>span>The presentation of goods in the KRAGÜ online shop is merely a non-binding invitation to order goods from KRAGÜ.

>>span>4. delivery

>KRAGÜ delivers to the order address specified by the customer. The delivery will be handled by DPD, DHL or Hermes. Delivery to post office boxes is excluded.

>>span>5. warranty.
>>span>The statutory warranty regulations apply.
>br>>>span>>6. right of return.>br>>br>>>span>6.1. Right of withdrawal:
You may withdraw your contractual declaration within 14 days without giving reasons in writing, e.g. letter, fax, e-mail, or - if the goods have been delivered to you before the end of this period - also by returning the goods. 

The period begins after receipt of this instruction in text form but not before receipt of the goods by the recipient and also not before we have fulfilled our duties to inform according to article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB as well as our duties according to § 312g paragraph 1 sentence 1 BGB in connection with article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods shall be sufficient to comply with the revocation period. The revocation or the return of the goods is to be addressed to:
KRAGÜ Online Shop

KRAGÜ Online Shop
Oberanger 43-45
>>span>>80331 Munich

>6.2 Consequences of cancellation:
In the event of an effective cancellation, the services received by both parties shall be returned and any benefits derived (e.g. interest) surrendered. If you are unable to return or surrender to KRAGÜ the received goods or services and any benefits (e.g. advantages of use) or only partially or only in a deteriorated condition, you must compensate KRAGÜ for the loss in value. 

6.3. We would like to point out that returns are not borne by KRAGÜ GmbH, but are to be paid for by the buyer.

>7. Payment modalities

>span> You can pay the purchase price in advance by transfer to the specified account within 5 days of submission of the electronic order. Data protection

8. data protection

The personal data of the customer which become known to KRAGÜ in the course of a business relationship are stored and, if necessary, passed on to affiliated companies for the purpose of order processing. All data will of course be treated confidentially. The customer is aware of the possibilities of passing on data within the framework of the payment arrangements (item 7 of these GTC).

KRAGÜ uses the data for further information of the customer about new products (e-mail newsletter). If the customer does not wish this, he can note this when ordering or cancel the newsletter at any time afterwards.

The data will not be used for further advertising purposes. The interests of the customer which are worthy of protection are always taken into account by KRAGÜ.

9. gift voucher >/span> >br> >br> >br> >span> Activation and redemption >/span> >br> >span> The KRAGÜ gift voucher is issued by KRAGÜ. The credit balance on the gift voucher card can only be redeemed in whole or in part with a purchase in the online shop athttp://www.kragü.de. Cash payment or interest on the credit or remaining credit is not possible or does not take place.

>br>>span>10. Voluntary exchange possibility
>br>>br>>span>KRAGÜ gives you the opportunity voluntarily to return the products purchased from us, irrespective of your statutory right of revocation. You can then return all items purchased in the KRAGÜ online shop without giving reasons within 14 days of receipt, provided the goods are complete and in unused and undamaged condition. You may only inspect the goods as would be customary in a retail shop for fitting purposes.

>br>>br>>>span> In addition, you are entitled to the statutory right of revocation described in paragraph 6.>br>>br>>>br>>>span>11. Supplier identification

Oberanger 43-45

>D-80331 Munich

Telephone: +49 (0) 157 85588865
Fax: +49 (0) 98108692

E-Mail: info@kragu. com